Duty Officer

Job Title : Duty Officer

Employment Type: Full Time

Location: QFX Cinemas- Bageshwori

Reports to: Facility Manager

Total Compensation: As per company policy

Tenure: 2 years (renewable)

Salary: Negotiable

Aptitude / Interests

  • Is proactive and energetic

  • Modern and inclusive work culture

  • Tech Savvy

Professional Pre-requisites

  • 2 years of work experience in the Hospitality / Service industry at a junior level

  • Able to manage staff and shifts

  • Basic technical knowledge about machinery and equipment

  • Documentation skills to maintain institutional knowledge

Major Areas of Responsibility

  • Ensures proper functioning and monitors the condition and servicing of machinery and equipment.

  • Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual, food display machines, and items for a better customer experience.

  • Plans and manages meetings of internal staff, housekeeping, and security.

  • Prepares duty roaster of staff and manages them in rush hours.

  • Directs staff for cleaning and maintenance to ensure hygiene and safety.

  • Assists in preparing monthly and daily sales reports to compare with data from ticketing software.

  • Assists in training the internal and outsourced staff to ensure quality customer service.

  • Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises

Preferences

  • Bachelor’s Degree in Hotel Management

Apply Now

Note: The candidate should be willing to work on Saturdays and Public Holidays

For any others query contact at  [email protected].