Duty Officer - QFX CG Mall

  • Job Title : Jr.Duty Officer
  • Job Summary: The Duty Officer is responsible for hands-on floor management of the Facility with supervision of CSA and logistic
  • Employment Type: Full Time
  • Location: QFX Cinemas- CG Mall, Chitwan
  • Reports to: Facility Manager
  • Total Compensation: As per company policy
  • Tenure: 2 years (renewable)
  • Salary: Negotiable

Aptitude / Interests

  • Is proactive and energetic

  • Modern and inclusive work culture

  • Tech Savvy

Professional Pre-requisites

  • 2 years of work experience in the Hospitality / Service industry at a junior level

  • Able to manage staff and shifts

  • Basic technical knowledge about machinery and equipment

  • Documentation skills to maintain institutional knowledge

Major Areas of Responsibility

1. Ensures proper functioning and monitors the condition and servicing of machinery and equipment.

2. Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual, food display machines, and items for a better customer experience.

3. Plans and manages meetings of internal staff, housekeeping, and security.

4. Prepares duty roaster of staff and manages them in rush hours.

5. Directs staff for cleaning and maintenance to ensure hygiene and safety.

6. Assists in preparing monthly and daily sales reports to compare with data from ticketing software.

7. Assists in training the internal and outsourced staff to ensure quality customer service.

8. Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.

Preferences

  • Bachelor’s Degree in Hotel Management

Apply Now

Note: The candidate should be willing to work on Saturdays and Public Holidays

For any others query contact at  [email protected].