Job Profile
Job Summary: The Duty Officer is responsible for hands-on floor management of the Facility with supervision of CSA and logistic
Job Title: Duty Officer
Employment Type: Full-time
Location: Apex Mall, Damauli
Reports To: Facility Manager
Salary: Negotiable
Tenure: 2 years (renewable)
Aptitude / Interests
- Is proactive and energetic
- Modern and inclusive work culture
- Tech Savvy
Professional Pre-requisites
- 2 years of work experience in the Hospitality / Service industry at a junior level
- Able to manage staff and shifts
- Basic technical knowledge about machinery and equipment
- Documentation skills to maintain institutional knowledge
Major Areas of Responsibility
- Ensures proper functioning and monitors the condition and servicing of machinery and equipment.
- Ensures proper condition of theater assets like seats, 3D glasses, RO water, projection sound and visual, food display machines, and items for a better customer experience.
- Plans and manages meetings of internal staff, housekeeping, and security.
- Prepares duty roaster of staff and manages them in rush hours.
- Directs staff for cleaning and maintenance to ensure hygiene and safety.
- Assists in preparing monthly and daily sales reports to compare with data from ticketing software.
- Assists in training the internal and outsourced staff to ensure quality customer service.
- Monitors the smooth operation of entire services provided to the guests to enhance the movie-going experience and respond appropriately to crises.
Preferences
- Bachelor’s Degree in Hotel Management
Note: The candidate should be willing to work on Saturdays and Public Holidays.
For any other queries, contact at [email protected]